Privacy Policy
DGL Transportation and its subsidiaries, (collectively “DGL Transportation,” “our,” “we,” or “us”) are committed to respecting your privacy.
We use the information we collect via DGLtransportation.com and our other web properties, domains, and websites to provide you with a positive customer experience, inform you of relevant logistics solutions, and provide the most robust online tools and applications in the transportation industry. This Privacy Policy applies to DGL Transportation websites that link to or reference this Policy and describes how we handle your information collected through such sites. By visiting our website or using any of our services, you consent to DGL Transportation’s collection, use, disclosure, transfer, and storage of information relating to you as set forth in this Privacy Policy. DGL Transportation may review and update this Privacy Policy without prior notice. If we change this Privacy Policy, the updated policy will be posted to this page, and the date first written above shall indicate its effective date.
Please note that this Privacy Policy includes state-specific information pursuant to state law. To view the information for a specific state, please click here.
What information does DGL Transportation collect?
We may collect data, including personally identifiable information, about you as you use our websites, services, and interact with us. Examples of personal information we may collect include names, business titles, addresses, e-mail addresses, preferences, information necessary to fulfill requests, and telephone numbers. We may also collect information that is related to you but does not personally identify you. Information may be collected through verbal communication.
We collect such data for many reasons, including but not limited to: processing a transaction, providing you with information about your interaction, enabling the use of certain web tools, providing you information about other services available, customer service purposes, or responding to your inquiries. We may also collect and use your data to comply with legal and regulatory requirements and for benchmarking and analysis.
We may also collect IP addresses, usage statistics, browser information, and other information generated by your use of our websites through cookies, web logs, beacons, and other similar tools. This information allows us to understand and improve the customer experience on our websites and for administration, personalization, security, analysis, advertising, and marketing purposes.
To provide services to you and improve DGL Transportation’s websites, we may engage third-party service providers and/or vendors. In the process of supplying services to DGL Transportation, these third parties may need to collect information about you or we may need to provide your information to them.
DGL Transportation may also collect information about you from other sources to help us correct or supplement our records and improve the quality or personalization of our services to you.
While not always collected through our websites, we collect and store information about every shipment and transaction handled by us so that we can efficiently provide the services you require. We use information about our customers, their shipments, and their shipping activity to provide or enhance our services, communicate with our customers about additional services they may find valuable, establish credit, bill for services, comply with government regulations, and build a more complete picture of our customer interactions.
How is my information saved and protected?
We employ physical, administrative, and technical safeguards and security techniques to appropriately protect confidential information from unauthorized access, use, and disclosure.
SMS opt-in or phone numbers for the purpose of the SMS are not shared with any third party or affiliate company for marketing purposes.
Although we work hard to protect personal information that we collect and store, the Internet is not 100% secure, and we cannot guarantee or warrant that our safeguards will prevent every unauthorized attempt to access, use, or disclose your information. Therefore, we are not responsible for any damages or liabilities relating to such incidents to the fullest extent permitted by law.
Because of the nature of transportation and logistics services and the varied parties involved in providing services to you, we cannot maintain complete confidentiality of information that is printed and placed in plain view on a shipment or package or that is required to be disclosed to arrange, perform, or manage services for you.
How do I change my personal or company information?
Registered users may: (1) contact their DGL Transportation representative, or (2) email info@DGLtransportation.com to request a change to registration information. You are entirely responsible for any and all activities that occur under your account.
Personal information provided at the time of registration may be deleted if the user does not access the website within 6 months as a logged-on user.
Will DGL Transportation disclose the information it collects to third parties?
DGL Transportation may disclose information to third-party vendors or service providers that work with DGL Transportation, or to other DGL Transportation companies. We will only share information with non-affiliated third parties to help us provide or advertise a product or service to you or that complements our services. Examples of third parties we work with include call center operators, shippers, servicers, transportation service providers, brokers, 3PLs, information processors, advertising or marketing partners, or financial institutions. These third parties only have access to the information necessary for them to complete their service.
DGL Transportation may be required to disclose personal information to authorities, law enforcement agencies, government agencies, or other legal entities. We may disclose information as required by law, litigation, or as a matter of national security to:
a. comply with valid legal processes, including subpoenas, court orders, or search warrants, and as otherwise authorized by law;
b. in the event of an emergency that threatens an individual’s life, health, or security; or
c. to the extent permitted by applicable law in special cases in which we believe it is reasonably necessary to investigate, identify, or take preventive measures or bring legal action against someone who may commit or cause harm, fraud, abuse, or illegal conduct.
Using our website or services may link to third-party websites, services, and applications. DGL Transportation is not responsible for any personal information collected through these means. Information collected is governed through the third-party’s website’s privacy policy.
Will DGL Transportation use this information to send me promotional materials?
Registered users and existing customers may at times receive newsletters and other promotional materials via email. Clear instructions are always provided to opt out of future emails. Print materials may also be sent to existing customers regularly. You may opt out of these mailings by contacting your DGL Transportation representative.
Miscellaneous
Comments, suggestions, or materials sent or transmitted to us, or uploaded or posted by you to DGL Transportation websites, shall be deemed non-confidential. We have no obligation to such comments or materials and may freely use or distribute them without limitation.
Our website is not intended for children under 13 years of age. California residents under 16 years of age may have additional rights regarding their personal information.
Contact Information
If you have any questions or comments about this notice, the ways in which DGL Transportation collects and uses your information described here, your choices and rights regarding such use, or wish to exercise your rights under applicable law, please contact us at:
